There are usually two sides to a civil conflict and no matter who strikes first, eventually both sides are wounded. Conflict arises in the first place because both sides stick to their stand, yet to resolve the issue, both need to be made to rise above and look at the larger picture. Breakdown of communication is a major cause in escalating the dispute and thus, dialogue is an important tool in resolving it.
When I visited Latin America in June this year, we sent a message to meet with the leaders...